Shipping policy

Shady Business Shipping Policy

Effective Date: 04/08/2023

Thank you for choosing Shady Business. We are committed to providing a seamless and efficient shipping experience for our customers. This Shipping Policy outlines the guidelines and procedures for shipping and delivery of items purchased from our Shopify store.

  • Shipping Locations:

1.1. We currently offer shipping worldwide.

  • Processing Time:

2.1. Once your order is placed and payment is confirmed, we will process your order within 3 business days. Please note that processing time may vary during peak seasons or holidays.

  • Shipping Methods:

3.1. We offer the following shipping methods:

  • Standard Shipping: Estimated delivery time is 3 to 5 business days within Australia.
  • International Shipping: Estimated delivery time is 7 to 10 business days, depending on the destination country and customs clearance.

3.2. The shipping method available for your order will be displayed during the checkout process.

  • Shipping Costs:

4.1. Shipping costs will be calculated based on the weight of the package, the destination, and the chosen shipping method. The exact shipping cost for your order will be displayed during the checkout process.

  • Order Tracking:

5.1. Once your order is shipped, you will receive a shipping confirmation email containing a tracking number and a link to track your package's journey.

5.2. For international orders, please note that tracking updates may vary depending on the destination country's postal service and customs clearance procedures.

  • Customs and Duties:

6.1. For international orders, customs duties, taxes, and fees may apply upon importation. Customers are responsible for any additional charges imposed by customs authorities in their respective countries.

6.2. We are unable to predict or control these charges, and they vary from country to country. Please contact your local customs office for further information about potential importation fees.

  • Delivery Time:

7.1. The estimated delivery time mentioned during the checkout process is provided by the shipping carrier and is not a guaranteed delivery date.

7.2. Delays may occur due to unforeseen circumstances such as weather conditions, customs processing, or logistical issues. While we make every effort to ensure timely delivery, we cannot be held responsible for any delays caused by external factors.

  • Shipping Restrictions:

8.1. We comply with all local and international shipping regulations. However, there may be specific items or destinations with shipping restrictions. If we are unable to ship to your location or fulfill your order due to any restrictions, we will notify you promptly and issue a full refund.

  • Order Issues and Lost Packages:

9.1. In the event of any issues with your order, including lost packages or damaged items, please contact our customer support team at hello@shadybusiness.com.au. We will investigate the matter promptly and work towards a resolution.

  • Modifications to the Shipping Policy:

10.1. We reserve the right to modify or update this Shipping Policy at any time. Any changes will be effective upon posting on our website.

If you have any questions or concerns regarding our shipping policy, please don't hesitate to contact our customer support team at hello@shadybusiness.com.au.

Thank you for choosing Shady Business. We appreciate your business and look forward to serving you with top-quality vehicle textile shades and exceptional customer service.